Levity: Streamline Your Freight Email Operations with AI and Automation
Levity is an AI-powered email automation tool designed to help logistics companies lower their cost to serve by turning emails into actions. It connects to your inboxes, extracts information from emails, and automates the actions that follow, freeing your teams to focus on building customer relationships.
Key Features
- AI-powered automation: Levity automates repetitive tasks, such as order entry and quote generation, significantly reducing manual effort.
- TMS integration: Seamlessly integrates with your Transportation Management System (TMS) for streamlined workflow and improved visibility.
- Enhanced visibility: Provides a clear overview of email operations, eliminating blind spots and ensuring nothing falls through the cracks.
- Actionable analytics: Offers real-time insights into email operations, enabling data-driven decision-making.
Use Cases
Levity enhances efficiency across the entire lifecycle of a load:
- Freight quoting: Automates spot quote requests, extracts load details, determines rates, and replies instantly, resulting in a 10X increase in response speed.
- Track & Trace: Automates the collection and organization of tracking and tracing documents.
- Order entry: Automates the process of entering new orders directly from emails into your TMS.
- Analytics: Provides a comprehensive view of email operations, including request types, customer sentiment, quoting funnel, and win/loss ratios.
Benefits
- Lower cost per load: Automate email operations to reduce manual effort and associated costs.
- Increased efficiency: Streamline workflows and free up your team's time to focus on high-value tasks.
- Improved visibility: Gain a 360-degree view of your email operations for better decision-making.
- Enhanced customer relationships: Focus on building relationships instead of handling repetitive tasks.
Comparisons
Compared to manual email processing, Levity offers significant advantages in terms of speed, efficiency, and cost savings. Unlike other solutions that may lack comprehensive TMS integration or real-time analytics, Levity provides a complete solution for automating freight email operations.
Conclusion
Levity empowers logistics companies to book more freight with less effort. By automating email operations, Levity helps businesses improve efficiency, reduce costs, and enhance customer relationships. It's a valuable tool for any fast-growing logistics company looking to optimize its operations.