Deflekt.ai - Automated Replies on All Support Channels
Deflekt.ai is an innovative AI-powered tool designed to streamline customer support by automating replies across various channels. This comprehensive solution helps businesses reduce the number of support tickets by up to 50%, allowing teams to focus on more critical issues.
Key Features
- Automated Responses: Deflekt.ai can automatically answer customer queries based on existing documentation, significantly reducing the workload for support teams.
- Multi-Channel Support: It supports a wide range of channels including web chat, email, Slack, and Teams, ensuring that customers and co-workers can get assistance wherever they are.
- Easy Setup: With just 5 minutes of setup, businesses can start saving time and improving their support efficiency.
- Customization: The tool allows for full localization and brand tone matching, ensuring that the support experience is consistent with the company’s identity.
Use Cases
Deflekt.ai is perfect for businesses looking to optimize their customer support processes. Whether you're using advanced help desk software like Zendesk or Intercom, or managing customer queries from a shared mailbox, Deflekt.ai can be your first line of support.
Pricing
Deflekt.ai offers flexible pricing plans to suit different business needs, starting at just $17 per month. The plans include various features such as multiple projects, increased document storage, and higher deflection limits.
Advanced Tips
- Content Addition: Add content in various ways, including single webpages, multiple pages, crawlers, sitemaps, and local file uploads.
- Channel Activation: Easily activate support channels with a simple mouse click, ensuring that your users can reach you through their preferred method.
- Continuous Improvement: Monitor and review conversations to identify areas for improvement in your documentation, leading to better support and fewer tickets.
Deflekt.ai is more than just an AI tool; it's a comprehensive solution that transforms how businesses handle customer support. By leveraging AI, it enables teams to focus on what truly matters—providing exceptional service.
