Runnr.ai – Revolutionizing Guest Communication in the Hospitality Industry
In the fast-paced world of hospitality, providing exceptional guest service is paramount. Enter Runnr.ai, an innovative AI-powered virtual concierge designed to automate and optimize guest communication for hotels. This cutting-edge solution not only reduces repetitive tasks but also enhances guest satisfaction through personalized and efficient interactions.
Key Features
- Automated Upsells and Task Reduction: By automating routine tasks, Runnr.ai allows hotel staff to focus more on delivering personalized guest experiences.
- Multi-Channel Communication: Communicate seamlessly with guests via WhatsApp, website chat widgets, and Booking.com, ensuring no message is left unanswered.
- Customizable AI Assistant: Tailor the virtual assistant to fit every step of the guest journey, from pre-arrival to post-departure.
- Omni-Language Support: Runnr.ai auto-translates messages, breaking down language barriers and ensuring smooth communication with international guests.
- Proactive Messaging: Stay connected with guests throughout their stay, providing timely information and enhancing their overall experience.
Benefits for Hoteliers
- Operational Efficiency: By handling routine inquiries, Runnr.ai reduces the operational workload, allowing staff to concentrate on more critical tasks.
- Incremental Revenue: With features like automated upsells, hotels can generate up to €50 in incremental revenue per room per month.
- Guest Satisfaction: Personalized and efficient communication leads to happier guests, as evidenced by the 98% WhatsApp deliverability rate.
Real-World Impact
Hoteliers across the globe have praised Runnr.ai for its simplicity and effectiveness. Maurits Bots, IT Manager at WestCord Hotels, notes a significant reduction in phone calls and operational workload, leading to happier guests. Hans Pieters, owner of Utrecht City Concepts, highlights the ease of reaching guests through familiar communication tools.
Seamless Integrations
Runnr.ai integrates effortlessly with leading property management systems and various third-party software, providing a comprehensive solution at your fingertips.
Getting Started
Setting up Runnr.ai is a breeze, with an easy onboarding process that takes no more than 30 minutes. The process involves filling out a simple questionnaire, connecting to your property management system, and testing the AI.
Runnr.ai is not just a tool; it's the new standard for guest communication in the hospitality industry. Start the conversation on us and experience the future of guest engagement today.
