Tagado - Advanced AI Customer Feedback Analytics Platform
Tagado is a cutting-edge AI-based platform designed to transform customer experience data into actionable insights. By leveraging custom-trained NLP models, advanced machine learning, and generative AI, Tagado automates the process of tagging, classifying, and monitoring customer feedback in real-time. This granular intelligence is invaluable for CX, product, service, operations, and business teams, enabling them to align around customer needs and drive satisfaction, retention, and growth.
Key Features
- High-Resolution Insights: Provides detailed, actionable insights that paint a full picture of customer experience across all data sources.
- Real-Time Monitoring: Automatically tags and classifies customer experience data, enabling teams to stay ahead with smart reports and alerts.
- Customizable Dashboards: Tailored insights dashboard with infinite drill-down options and real-time trend alerts.
- Seamless Integrations: Smooth integration with all feedback channels, both internal and external.
Use Cases
- Customer Experience Professionals: Instantly extract actionable insights from CX data to improve satisfaction and retention.
- Product Professionals: Use automated analysis of customer feedback to prioritize product roadmaps and maximize value.
- Customer Service Teams: Benefit from a continuous flow of qualitative feedback insights to enhance service delivery.
Why Tagado?
Tagado bridges the gap between customer data and business intelligence, offering a unique blend of NLP, ML, and GAI models. Its auto-classification by custom-trained models ensures tailored insights that are relevant to your business. With Tagado, you can focus on improving customer satisfaction, retention, and loyalty by democratizing customer feedback and making it accessible to everyone within the organization.
Security and Trust
Tagado is committed to keeping your data safe. With enterprise-grade security solutions and a strict policy of not storing sensitive data, Tagado ensures your privacy and peace of mind.
Tagado is not just an analytics tool; it's a comprehensive solution that empowers businesses to make data-driven decisions, enhancing customer experiences and driving growth.
