Conversation Intelligence for Sales | ZoomInfo + Chorus
Chorus, a product by ZoomInfo, is a cutting-edge conversation intelligence tool designed to revolutionize the way sales teams interact with their customers. Backed by 14 technology patents, Chorus leverages proprietary machine-learning to provide insights that were previously unattainable, making it the fastest growing product in its category.
Key Features
- Sales Call Analysis: Chorus captures and analyzes customer calls, meetings, and emails, providing instant transcriptions and insights. This helps sales teams understand customer needs better and adjust their strategies accordingly.
- On-boarding and Sales Enablement: By identifying winning behaviors, Chorus helps reduce new hire ramp time and drives methodology adherence, ultimately enhancing team performance.
- Deal Intelligence & Relationship Management: Chorus automatically syncs contacts and communications with your CRM, providing complete visibility into customer relationships and helping forecast revenue with confidence.
- Market Intelligence: This feature captures and analyzes customer feedback to understand market trends and competitive insights, enabling better strategic decisions.
- Connected Intelligence: Integrated with ZoomInfo, Chorus brings contact and company intelligence to your go-to-market teams, refining outreach strategies based on past interactions.
Use Cases
Chorus is widely used for:
- Call Coaching: Especially useful in remote environments, Chorus helps in call coaching and sharing actionable insights across teams.
- Training and Enablement: The platform provides insights like average talk time and filler words, making training and enablement more effective.
- Sales Motion: Salespeople use Chorus to listen to their own calls, helping them be more present during interactions and track their growth.
Why Choose Chorus?
Chorus stands out for its comprehensive features, ease of use, and the tangible benefits it brings to sales teams. Whether it's improving call performance, enhancing team skills, or gaining market insights, Chorus is a trusted partner for sales success.
In summary, Chorus by ZoomInfo is not just a tool; it's a comprehensive solution that transforms the way sales teams operate, ensuring every interaction counts towards achieving business goals.